Introduction to Privacy Policy

This Privacy Policy outlines how we handle personal data in the context of real estate transactions.

Policy guidance

This opening section outlines the main areas addressed in this notice and where related policy information can be reviewed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Email
support@soritoravelo.living
Phone
+27 12 185 2627
Address
12 Plantation Road, Ottery, Cape Town, 7800
General Inquiries
support@soritoravelo.living
01 · Purpose

Purposes of Data Processing

We process personal data to facilitate transactions, improve services, and comply with legal obligations.

Data processing is limited to the purposes specified in this policy.
02 · Sharing

Third-Party Data Sharing

We engage third-party service providers who assist in transaction processing and are obligated to protect your data.

Data shared with third parties is subject to confidentiality agreements.

Data collection and cookies

How information is collected and how cookie settings work

01

Data Collection Practices

We collect personal information such as names, contact details, and transaction data to facilitate real estate transactions.

The categories of data collected depend on user interactions with our services.
02

Data Sources

Sources of data include user submissions, cookies, and service usage analytics.

Data is obtained directly from users during interactions or through automated processes.
03

Types of Cookies Used

Essential cookies are necessary for website functionality, while others assist in performance and analytics.

Cookies may be categorized as essential, functional, or analytical.
04

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings.
User Rights

User Rights

These rights include access, correction, and deletion of personal data under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

Users may submit requests to exercise their rights regarding personal data processing.

Requests regarding user rights will be addressed in accordance with legal timelines.
Data Retention

Data Retention Policy

Personal data will be retained only as long as necessary for the purposes outlined in this policy.

Data retention is based on necessity and legal requirements, with periodic reviews conducted.
Policy Updates

Policy Updates

Updates to this policy will be communicated via our website or direct notifications.

We will notify users of significant changes to this policy through appropriate channels.